Terms & Conditions

Customer Care

Our Customer Care Policy is designed to provide a seamless and supportive experience for users of our educational website. We prioritize respectful, empathetic, and professional interactions while ensuring timely responses and transparent communication.

Key Principles:

Customer First: Treating all users with respect and professionalism.
Responsiveness: Addressing inquiries and concerns promptly.
Transparency: Providing clear and accurate information.
Continuous Improvement: Using feedback to enhance services.

Support Channels:

Email Support: Replies within 24-48 hours.
Help Center/FAQs: Self-service for common questions.
Phone Support: Available for urgent issues during business hours.

Privacy & Safety

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our educational website.

1. Data Collection

We collect personal information such as your name, email address, contact details, and payment information when you create an account, enroll in courses, or make transactions. We also collect non-personal data, like browser type and usage patterns, to improve our services.

2. Use of Information

Your data is used to:

Provide access to courses and services.
Process payments and transactions.
Send updates, notifications, and promotional offers (with your consent).
Improve website functionality and user experience.

3. Data Sharing

We do not share your personal information with third parties, except for trusted service providers necessary to operate the website (e.g., payment processors), and only under strict confidentiality.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, misuse, or breaches.

5. User Rights

You can access, update, or delete your personal data at any time. For queries, contact our support team.

By using our website, you agree to this policy. For updates, visit this page regularly.

Wholesale Inquiries

Are you an institution, organization, or reseller looking to purchase educational resources in bulk? We offer exclusive wholesale pricing, customized packages, and dedicated support to meet your needs.

Why Choose Us for Wholesale?

Discounted Pricing: Special rates for bulk purchases of courses, eBooks, or learning materials.
Custom Packages: Tailored solutions based on your institution’s requirements.
Dedicated Support: A dedicated account manager to assist you at every step.
Flexible Licensing: Options for multi-user or institutional licenses.
Scalability: Seamless integration for large-scale implementations.

How to Submit a Wholesale Inquiry

Fill out the Wholesale Inquiry Form with the following details:
- Name of your institution/organization.
- Contact person’s name and email.
- Products or services of interest.
- Estimated quantity.
- Specific requirements or customizations (if any).
Submit the form or email us directly at srivastavaclassespune@gmail.com.
Our team will respond within 2 business days with a customized